Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Centro de Ajuda
  1. Centro de Ajuda
  2. Service Desk

Service Desk

Welcome! You can raise a request for Service Desk using the options provided.

  • Alteração / Change

  • Nova funcionalidade / New feature

  • Tarefa / Task

  • Ajuda / IT Help

  • Melhoria / Improvement

  • Reportar um bug

    Conte-nos sobre o problema que você está tendo

Powered by Jira Service Management
{"xsrfToken":"1dc0e394d6e28167ebcb4733041a3a3dc8735056_lout","branding":{"id":"8","key":"desk3","name":"Service Desk","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","translations":{"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"português (Portugal)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-PT","userLanguageTag":"pt-PT","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"desk3","projectId":10242,"serviceDeskId":8,"name":"Service Desk","description":"<p>Welcome! You can raise a request for Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"86","name":"Ajuda / IT Help","descriptionHtml":"","callToAction":"Ajuda / IT Help","introHtml":"","icon":10466,"iconUrl":"https://peakitpt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[16],"key":""},{"id":"83","name":"Alteração / Change","descriptionHtml":"","callToAction":"Alteração / Change","introHtml":"","icon":10507,"iconUrl":"https://peakitpt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[16],"key":""},{"id":"87","name":"Melhoria / Improvement","descriptionHtml":"","callToAction":"Melhoria / Improvement","introHtml":"","icon":10539,"iconUrl":"https://peakitpt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[16],"key":""},{"id":"84","name":"Nova funcionalidade / New feature","descriptionHtml":"","callToAction":"Nova funcionalidade / New feature","introHtml":"","icon":10535,"iconUrl":"https://peakitpt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[16],"key":""},{"id":"88","name":"Reportar um bug","descriptionHtml":"","callToAction":"Reportar um bug","introHtml":"<p>Conte-nos sobre o problema que você está tendo</p>","icon":10545,"iconUrl":"https://peakitpt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[16],"key":""},{"id":"85","name":"Tarefa / Task","descriptionHtml":"","callToAction":"Tarefa / Task","introHtml":"","icon":10469,"iconUrl":"https://peakitpt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[16],"key":""}],"reqGroups":[{"id":16,"name":"Geral"}],"orderMapping":{"16":[83,84,85,86,87,88]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SERVDESK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"português (Portugal)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMTNlNjE4Yi0xZjcwLTQzNWUtOGUzZi1hNzA3ZjRjYTg3NDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDI0MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA5Njk2NzAsIm5iZiI6MTc3MDk2ODQ3MCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.Sod81St_PjtK1xJECTIbRGWlqugLlVV6V4GDt3Jnpnk","targetCollection":"upload-project-10242","endpointUrl":"https://api.media.atlassian.com","clientId":"e13e618b-1f70-435e-8e3f-a707f4ca8746","tokenDurationInMins":20}},"sharedPortal":{"name":"Centro de Ajuda","description":"<p>Bem-vindo ao Service Desk! - Estamos aqui para ajudar! Por favor crie um pedido das op&ccedil;&otilde;es disponibilizadas.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://peakitpt.atlassian.net/wiki","kbLinkDomainURLs":["https://peakitpt.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=peakitpt","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1dc0e394d6e28167ebcb4733041a3a3dc8735056_lout","baseUrl":"https://peakitpt.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://peakitpt.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e13e618b-1f70-435e-8e3f-a707f4ca8746","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"13889ced08024c589842d2b25b179fd3","siteDefaultLanguageTag":"pt-PT","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://peakitpt.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}